Shipping policy

Thank you for shopping with us! Below are our shipping details for domestic orders within Singapore.

Shipping Provider

All orders are shipped with Ninja Van – Standard Delivery.

Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Estimated delivery is 2–5 business days across Singapore.

Shipping Rates

• $3.49 for orders $0.00–$74.99

• Free shipping for orders $75.00 and above

Tracking

• Once your order has been shipped, you will receive a tracking number via email.

• You can track your parcel directly on the Ninja Van tracking page.

Delivery Issues

• If you are not available at the time of delivery, Ninja Van may attempt redelivery or contact you to arrange a suitable time.

• If your package is delayed, lost, or arrives damaged, please contact us at [Insert your support email] within 7 days so we can assist you.